How can we help you?

Browse our curated selection, choose your dates and guest count, then click "Reserve." You'll be guided through a simple checkout process. No account is required for browsing, but you'll need to sign in to complete a booking.

Yes! You can modify or cancel your booking from your Guest Dashboard. Free cancellation is available up to 48 hours before check-in for most properties. Some properties may have different cancellation policies, which are clearly displayed at checkout.

Absolutely. All payments on GhumYatra are processed through encrypted, PCI-compliant payment gateways. We support eSewa, Khalti, credit/debit cards, and bank transfers.

Click "List Your Property" in the navigation. You'll go through a 4-step process: Identity, Location, Pricing, and Amenities & Gallery. Once submitted, our team reviews your listing within 24-48 hours.

GhumYatra charges a 10% service fee on each booking. This covers platform maintenance, customer support, payment processing, and marketing. There are no upfront fees or monthly subscriptions.

Payouts are processed within 24 hours after your guest checks in. We support bank transfer, eSewa, and Khalti for payouts. You can track all transactions from your Owner Dashboard.

Click "Sign In" then "Create Account." You can sign up with your email address or continue with Google. Account verification requires a valid email address.

Click "Sign In" then "Forgot Password." Enter your registered email and we'll send a password reset link. The link expires after 1 hour for security.

You can reach our support team via live chat (available 9 AM - 9 PM NPT), email at support@ghumyatra.com, or phone at +977-9816338807. We typically respond within 2 hours during business hours.